Replacements of your order
We have a 3-day replacement policy, which means you have 3 days after receiving your item to request a new one.
Please inspect your order as soon as it arrives and contact us immediately if the item is defective, damaged or if you received the wrong item. You would need to provide us with the evidence (pictures and/or videos) by e-mail, so that we can evaluate the issue and make it right.
To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. You’ll also need the receipt or proof of purchase (send us your order details by e-mail).Â
In any other case, apart from the one listed above, we will not issue a refund as we sell custom made products. We only provide replacements, no returns or exchanges.
Contact us at -Â info@thegoodstuphstore.com
Order Tracking Number
Upon purchasing you will receive a tracking number, so you can track where your package is.Â